AWARDS by Traveller Made® – 2017 Winners
On 27 February 2017, the 3rd Traveller Made Award Ceremony took place during the Gala Dinner in Deauville at the Essence of Luxury Travel® show.
Traveller Made Member Agencies rewarded Hotel and DMC Partners who have delivered outstanding services to Member Agents and to their clients. Traveller Made Partners also rewarded Travel Designers for their excellence in mastering the 5 extra-ordinary expertise deriving from the luxury travel design craftsmanship research produced in 2016.
Winners and Nominees by category.
– Travel Designers –
Expertise 1: Tailor-made travel design
1.
Traveller Made®
Most Thorough Designer, voted by Hotel Partners
Travel Designers
2017
Selection criteria: Rigorous, reliable, expert, respectful, anticipator and solution maker
Mr George Mueller – President – Cosa Travel, Switzerland
Mr Guillaume Leroy – Director – My Luxury Travel, Monaco
Mr Jochen Radermacher – Managing Partner – Radermacher Reisen, Germany
Mr Yvan Vasina – Owner – Delta Voyages, Switzerland
Ms Maud Auvray – Director – Peplum, France
Ms Sheila Zatz – Director – Summit Viagens E Turismo, Brazil
Winner: Ms Sheila Zatz – Director – Summit Viagens E Turismo, Brazil
from right to left: Sheila Zatz, Quentin Desurmont.
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2.
Traveller Made®
Most Creative Designer, voted by Hotel Partners
Travel Designers
2017
Selection criteria: Imaginative, knowledgeable, curious, inventive, ingenious and inspirational
Ms Gemma Antrobus – Owner – Haslemere Travel, United Kingdom
Mr Guy Bigiaoui – President – Safrans du Monde, France
Ms Katy McCann – Managing Director – Suite DNA, United Kingdom
Ms Nina Mueller – Travel Designer – Cosa Travel, Switzerland
Mr Ricardo Cunha – Operations Manager – Blue Travel, Brazil
Mr Deepak Nathwani – Partner – Haiku Hospitality, India
Winner: Ms Gemma Antrobus – Owner – Haslemere Travel, United Kingdom
from right to left: Manuel Chablais, Gemma Antrobus, Jennifer Deltel, Quentin Desurmont.
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3.
Traveller Made®
Most Thorough Designer, voted by DMC Partners
Travel Designers
2017
Selection criteria: Rigorous, reliable, expert, respectful, anticipator and solution maker
Ms Ana Bru – Owner – Bru & Bru, Spain
Mr Bert Uyttenbroeck – Owner – Atlas Reisen, Belgium
Mr Jan Vos – Managing Director – Vos Van Loon, Netherlands
Ms Michaela Kügler – Head of Product Management – Design Reisen, Germany
Ms Muriel Truter – Owner – Askari Travel, Canada
Mr Stefano Bajona – President & Founder – Onirikos, Italy
Winner: Mr Jan Vos – Managing Director – Vos Van Loon, Netherlands
from right to left: Manuel Chablais, Jennifer Deltel, Jan Vos, Quentin Desurmont.
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4.
Traveller Made®
Most Creative Designer, voted by DMC Partners
Travel Designers
2017
Selection criteria: Imaginative, knowledgeable, curious, inventive, ingenious and inspirational
Ms Karin Uddfors – CEO – Nygren & Lind, Sweden
Mr Ico Inanc – Managing Director – Il Viaggio, Italy
Ms Kellie Samuda – Managing Director – 360 Private Travel, United Kingdom
Mr Manuel Chablais – Owner – Ailes Voyages, Switzerland
Mr Olivier Weisse – Owner – Weisse Travel, France
Mr Roberto Pasqua di Bisceglie – CEO – Ruta 40, Italy
Winner: Mr Ico Inanc – Managing Director – Il Viaggio, Italy
from right to left: Manuel Chablais, Ico Inanc, Jennifer Deltel, Quentin Desurmont.
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Expertise 2: Destination Knowledge
5.
Traveller Made®
Most Expert Designer, Destination Knowledge
Travel Designers
2017
Mr Doug Easton – Managing Partner – Celestielle, United States
Ms Joanna Davies – Owner – JD Private Travel, United Kingdom
Mr John Montgomery – Founder – Mosaico Travel, United States
Mr Norbert Pokorny – Managing Director – Art of Travel, Germany
Ms Reem Shaath – Owner – Why Wander, Saudi Arabia
Ms Sophie Arbib – Managing Director – Exclusif Voyages, France
Winner: Mr Doug Easton – Managing Partner – Celestielle, United States
from right to left: Manuel Chablais, Doug Easton, Jennifer Deltel, Quentin Desurmont.
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Expertise 3: Client Knowledge
6.
Traveller Made®
Most Expert Designer, Client Knowledge
Travel Designers
2017
Mr Aronne Frigerio – Owner – Lariotour, Italy
Ms Audrey Kennedy – Owner – On the Map Travel, United States
Mr Steve Wilson – Travel Designer – Butterfield & Robinson, Canada
Mr Gonzalo Gimeno – Managing Partner – Elefant Travel Consulting, Spain
Ms Chiara Zampogna – Owner – Dreamsteam, Italy
Ms Susan Farewell – Owner – Farewell Travels, United States
Winner: Mr Gonzalo Gimeno – Managing Partner – Elefant Travel Consulting, Spain
from right to left: Manuel Chablais, Jennifer Deltel, Gonzalo Gimeno, Quentin Desurmont.
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Expertise 4: Supplier Knowledge
7.
Traveller Made®
Most Expert Designer, Supplier Knowledge
Travel Designers
2017
Mr Andrea Mereghetti – Owner – Dreamsteam, Italy
Mr Christoph Berner – Owner – Berner Travel, Germany
Mr Dennis Wilde – Owner – Wilde Private Travel, United Kingdom
Mr Levend Iskit – Managing Director – Far’n Away, Turkey
Mr Isao Numano – CEO – Regency Group Inc, Japan
Ms Namai Bishop – Founder – Luxe Privé, United Kingdom
Winner: Mr Isao Numano – CEO – Regency Group Inc, Japan
from right to left: Manuel Chablais, Isao Numano, Jennifer Deltel, Quentin Desurmont.
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Expertise 5: Crisis Management
8.
Traveller Made®
Most Expert Designer, Crisis Management
Travel Designers
2017
Ms Anna Isaeva – Director – Primeconcept, Russia
Ms Anna Kan – CEO – Aspera Explorations, Russia
Ms Evgenia Komarova – General Director – Personne Travel Club, Russia
Mr Jonas Rask – Founding Director – Rask Travel, Israel
Mr Simon Binke – Managing Director – Berkeley Travel, United Kingdom
Mr Yves Abitbol – CEO – My Concierge, France
Winner: Ms Evgenia Komarova – General Director – Personne Travel Club, Russia
from right to left: Manuel Chablais, Jennifer Deltel, Evgenia Komarova, Quentin Desurmont.
– Hotels –
9.
Traveller Made®
Best Traveller Made Champion
Hotel Groups
2017
Selection criteria: Available, anticipator, solution maker, empowered, outgoing
Mr Adam Morriss – Regional Director of Sales – Europe and Middle East – Belmond
Mrs Anne Laure Redon – Director of Sales – Baglioni
Mrs Celine Thillaye – Global Sales Director Luxury Europe – Hyatt
Mrs Christina Deeny – Group Head of Global Sales – Aman
Mr Farid Rouibi – Luxury Sales Director – AccorHotels Luxury Brands
Mr Hugues Miranda – Head of Sales Europe – Oetker Collection
Mr Gerald Feurer – Director of Global Sales – Peninsula
Winner: Mr Adam Morriss – Regional Director of Sales – Europe and Middle East – Belmond
from right to left: Farid Rouibi, Adam Morriss, Diana Nuber, Quentin Desurmont.
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10.
Traveller Made®
Friendliest General Manager
Hotel Groups
2017
Selection criteria: Available, responsive, VIP mindful, gracious, travel designer relay
Mrs Christelle Horne – General Manager – Belmond Savute Elephant
Mr David Nuenemann – General Manager – The Pink Sands Club
Mr Didier Le Calvez – General Manager – La Reserve Paris
Mr Mirko Aru – General Manager – Armani Milano
Mrs Emily Capon – Lodge Manager – Singita Pamushana
Mr Renato W Chizzola – General Manager – Cheval Blanc Randheli
Winner: Mr Renato W Chizzola – General Manager – Cheval Blanc Randheli
from right to left: Farid Rouibi, Diana Nuber, Renato Chizzola, Quentin Desurmont.
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11.
Traveller Made®
Best Traveller Made Champion
Independent Hotels
2017
Selection criteria: Available, anticipator, solution maker, empowered, outgoing
Mrs Emanuela Apicella – Reservation Manager – Palazzo Avino
Mr Javier Rivadulla – Sales & Marketing Director – Finca Cortesin
Mrs Jennifer Ripoll – Sales Manager – Terre Blanche
Mr Roberto Arganese – Director of Sales & Marketing – Gili Lankanfushi
Mrs Valentine Besch – Director of Sales – Cap d’Antibes Beach Hotel
Mr Pierre Lesage – Director of Sales Markekting – The Brando
Winner: Mr Javier Rivadulla – Sales & Marketing Director – Finca Cortesin
from right to left: Farid Rouibi, Diana Nuber, Javier Rivadulla, Quentin Desurmont.
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12.
Traveller Made®
Friendliest General Manager
Independent Hotels
2017
Selection criteria: Available, responsive, VIP mindful, gracious, travel designer relay
Mr Hugo Pizzinini – Owner and Director – Rosa Alpina
Mr Lee Nelson – Owner and Director – Split Apple
Mrs Maria Merra – General Manager – Villa Spalletti Trivelli
Mr Yaron Liberman – General Manager – The Norman
Mr Yurij Gabassi – Director of Operations – Hotel Esencia
Mr Dirk Kubitschek – General Manager – Cape Weligama
Winner: Mr Lee Nelson – Owner and Director – Split Apple
from right to left: Farid Rouibi, Diana Nuber, Victoria Bruce-Miller (representing Lee Nelson), Quentin Desurmont.
– DMCs –
13.
Traveller Made®
Friendliest Owner/GM
DMC
2017
Selection criteria: Available, responsive, VIP mindful, friendly, travel designer relay
Mr Alex Chambers – Managing Director – Hummingbird Travel
Mr Zachary Rabinor – CEO – Journey Mexico
Mr Jean-Michel Romon – Managing Director – Phoenix Voyages
Mr Jean-Michel Jefferson – Director – Ahipara
Mrs Jennifer Romand – CEO – World Connexion
Mr Jamshyd Sethna – Owner and Chairman – Banyan Tours
Winner: Mr Alex Chambers – Managing Director – Hummingbird Travel
from right to left: Gloria Lanéry, Alex Chambers, Quentin Desurmont.
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14.
Traveller Made®
Best Content Provider
DMC
2017
Selection criteria: Available, creative, presentation savvy, bespoke, friendly
Mrs Alexandra Lacayo – General Manager – Albee Adventures
Mrs Cyndie Marchand – Director – Atlas Elite
Mr George Eliades – Managing Partner – Seez
Mr Phillip Lategan – Managing Director – Journey Beyond
Mr Sriyantha Sampath – Manager – Sri Lanka Tailor Made
Mrs Maita Barrenechea – Founder & Owner – Mai 10
Winner: Mr George Eliades – Managing Partner – Seez
from right to left: Gloria Lanéry, George Eliades, Quentin Desurmont.
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15.
Traveller Made®
Best Adventure Designer
DMC
2017
Selection criteria: Adventuresome, creative, expert guide, wilderness chic
Mr Charles Carlow – Founder – Alquemie
Mr Jordi Camps – CEO – China a la carta
Mrs Alexandra Lacayo – General Manager – Albee Adventures
Mr Phillip Lategan – Managing Director – Journey Beyond
Mr Jean-Michel Jefferson – Director – Ahi Para
Mr Samer Jabri – CEO – Magic Arabia
Winner: Mr Charles Carlow – Founder – Alquemie
from right to left: Gloria Lanéry, Charles Carlow , Quentin Desurmont.
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16.
Traveller Made®
Best City Experience Designer
DMC
2017
Selection criteria: Culture specialist, connected, city polish, gourmet freak
Mr Jordi Camps – CEO – China a la carta
Mrs Filipa Teixeira – Director of Sales – Tours for You
Mrs Sofia Pham – Travel Consultant – Trails of Indochina
Mr Avi Lugasi – Owner & Managing Director – Windows to Japan
Mrs Barbara Théron – Director – Peplum
Mr Norman Aynbinder – President and CEO – American Excursionist
Winner: Mr Jordi Camps – CEO – China a la Carta
from right to left: Gloria Lanéry, Iris Meana (representing Jordi Camps), Quentin Desurmont.
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