Xelena Hotel & Suites
Argentina
Xelena Hotel & Suites
René Favaloro 3500 El Calafate, Santa Cruz, Argentina
www.hotelxelena.com
HOTEL INFORMATION
Group
N/A
Shareholders
Privately owned
Date of Creation
February 15, 2007
Hotel General Manager
Jorge Olivera. Director of Xelena Hotel & Suites, with more than 25 years of experience in the hotel industry. Responsible for the hotel’s strategic direction and overall management, overseeing operations and ensuring the highest standards of hospitality and guest experience.
Hotel Positioning
5 Star
Development Strategy
To consolidate the hotel’s position as a leading luxury destination in Argentine Patagonia, strengthening its international presence, strategic partnerships, and commitment to sustainability and service excellence.
Xelena Hotel & Suites
History & Story
Located on the shores of Lake Argentino in El Calafate, Xelena Hotel & Suites was created to provide an authentic luxury experience in the heart of Argentine Patagonia. Combining elegant accommodations, personalized service, a boutique featuring carefully selected local products and Patagonian-inspired items, and breathtaking views, the hotel invites guests to discover the unique beauty and spirit of Patagonia while enjoying comfort and exclusivity.
Date Renewal
Continuous renovation and upgrading of the hotel’s various spaces.
Date added extensions
2020: Major hotel expansion, increasing the number of rooms and enhancing facilities and guest services.
Main Strengths, Special Touch
• Lakeside location overlooking Lake Argentino.
• Spacious accommodations with panoramic views.
• Personalized service.
• Patagonian gastronomy.
• Spa & heated indoor-outdoor pool.
• Boutique with local and Patagonian products.
Special touch
An authentic Patagonian experience combining breathtaking views, local flavors, warm hospitality, and a boutique inspired by the destination.
Location
Manantiales Neighborhood
Key sites/activities in the area
The iconic Perito Moreno Glacier, glacier navigation experiences on Lake Argentino to discover the Upsala and Spegazzini Glaciers, Los Glaciares National Park, ice trekking, kayaking, horseback riding, Patagonian landscapes, and wildlife experiences.
Fun Facts
• The Perito Moreno Glacier is one of the few advancing glaciers in the world.
• Lake Argentino is Argentina’s largest freshwater lake, shaped by ancient glaciers.
• According to Patagonian legend, tasting the calafate berry ensures a return to Patagonia.
• Xelena offers unique panoramic views of Lake Argentino and the surrounding Patagonian landscapes.
Children’s Corner
No dedicated children’s corner or kids’ program available. The hotel welcomes families and can provide recommendations and assistance to ensure a comfortable stay for guests traveling with children.
HOTEL FEATURES
Accommodation
Number of suites: 97
• Standard room: 22
Garden View – 30 m² – Up to 2 guests – 1 King or 2 Twin beds
TV – Desk – Wi-Fi – Minibar – Safe – Remote-controlled curtains – Hair dryer – Bathrobes and slippers – Radiant floor heating – Air conditioning.
• Superior room: 43
Lake Argentino View – 30 m2 – Up to 2 guests – 1 King or 2 Twin
TV – Desk – Wi-Fi – Minibar – Safe – Remote-controlled curtains – Bathroom amenities – Hair dryer – Bathrobes and slippers – Electric kettle – Selection of teas – Radiant floor heating – Air conditioning.
• Triple room: 9
Garden View – 37 m² – Up to 3 guests – 1 King and 1 Twin or 3 Twin beds
TV – Desk – Wi-Fi – Minibar – Safe – Remote-controlled curtains – Hair dryer – Bathrobes and slippers – Radiant floor heating – Air conditioning.
• Junior Suite: 23
Lake Argentino View – 40 m² – Up to 2 guests – 1 King or 2 Twin beds – TV – Desk – Wi-Fi – Minibar – Safe deposit box – Remote-controlled curtains – Amenities – Hair dryer – Bathrobes and slippers – Electric kettle – Selection of teas and infusions – Radiant floor heating – Air conditioning.
Number of Luxury rooms: 3
• Deluxe Suite: 2
Lake Argentino View – 80 m² – Up to 2 guests – 1 King or 2 Twin beds
TV – Desk – Wi-Fi – Minibar – Safe deposit box – Remote-controlled curtains – Amenities – Hair dryer – Bathrobes and slippers – Electric kettle – Selection of teas and infusions – Nespresso coffee machine – Radiant floor heating – Air conditioning.
• Presidential Suite: 1
Lake Argentino View – 125 m² – Up to 2 guests – 1 King or 2 Twin beds- TV – Desk – Wi-Fi – Minibar – Safe deposit box – Remote-controlled curtains – Amenities – Hair dryer – Bathrobes and slippers – Electric kettle – Selection of teas and infusions – Nespresso coffee machine – Radiant floor heating – Air conditioning.
• Number of rooms, (keys) in all: 100
Restaurants & Bars
The hotel’s culinary experiences are led by Nicolas Spavioli, Executive Chef, responsible for overseeing the hotel’s gastronomic operations and culinary offerings across all dining venues.
Mora Restaurant: The hotel’s main restaurant offers a refined dining experience inspired by Patagonian flavors and local ingredients. Guests can enjoy regional specialties, including Patagonian lamb, complemented by a carefully selected wine list.
Pierrot Lobby Bar: A warm and elegant space offering signature cocktails, beverages, and light bites, ideal for relaxing and enjoying a pleasant moment during the stay.
Huerta y Fuegos: An outdoor dining experience that highlights local cuisine through traditional Patagonian cooking techniques and seasonal products, featuring lamb prepared over the fire and Curanto experiences for groups.
Coral Coffee Shop: A welcoming space where guests can enjoy a buffet breakfast featuring freshly brewed coffee, regional pastries, and a selection of flavors inspired by Patagonia. A pleasant way to start the day, with aromas of coffee and local specialties designed to awaken the senses.
The hotel offers breakfast, à la carte dining, and half-board options upon request. It is not an all-inclusive property.
Wellness
Xelena Spa offers a unique relaxation experience in the heart of Patagonia, featuring a heated indoor-outdoor pool with views of Lake Argentino, jacuzzi, dry sauna, massage cabins, and wellness treatments. A serene space designed for relaxation and rejuvenation, surrounded by the natural beauty of Patagonia.
Corporate & Celebration Events
Event spaces for up to 200 guests, ideal for meetings, incentives, conferences, and private celebrations. Facilities include flexible room setups, audiovisual equipment, Wi-Fi, and personalized event support in a unique Patagonian setting.
Extra Notable Features
N/A
Hotel and restaurant Awards
• Safe Travels Certification (2020).
• World Luxury Hotel Awards – Nominee 2026.
• Hoteles Más Verdes – Ecoetiqueta Nivel Oro (2026).
Number of employees
90