The Palace, a Luxury Collection Hotel, Madrid – Suites
Spain
The Palace, a Luxury Collection Hotel, Madrid – Suites
Plaza de las Cortes 7, 28014, Madrid, Spain
www.thepalacehotelmadrid.com
HOTEL INFORMATION
Group
Marriott Hotels & Resorts / The Luxury Collection Hotels & Resorts
Shareholders
Archer Hotel Palace S.L.
Date of Creation
12th October 1912 (completely renovation finished in March 2025)
Hotel General Manager
Elisa Barral (General Manager). Senior hospitality executive with a strong financial foundation and extensive experience leading operations, brand positioning, and team performance. Previously to her position as GM at The Palace, a Luxury Collection Hotel, Madrid, has been SVP Operations and Asset Management for Europe Mediterranean at L+R Hotels, with a proven track record of driving profitability, service excellence, and cultural transformation. Known for a hands-on, agile leadership style and a strategic approach to innovation and change. Fluent in English, Spanish, and French, with deep knowledge of the Spanish and international luxury hospitality markets.
Hotel Positioning
5-star Luxury. Part of The Luxury Collection Hotels & Resorts (Marriott Hotels)
Development Strategy
The Palace Hotel, Madrid is positioned as one of the city’s great historic icons, combining heritage, a prime location, and a renewed experiential offering. The objective is to reinforce its perception as: A preferred luxury hotel in Madrid city centre, A reference for guests seeking cultural authenticity and personalized service and a distinctive alternative to more contemporary or lifestyle hotels.
The Palace, a Luxury Collection Hotel, Madrid – Suites
History & Story
Opened in 1912 at the request of Alfonso XIII, The Palace Hotel, Madrid was conceived as one of Europe’s most ambitious and modern hotels, created to place Madrid among the great capitals of luxury travel. Since then, it has remained the hotel of Madrid—an enduring symbol of the city’s social, cultural and artistic life.
During the Spanish Civil War and post-war years, the hotel took on a very different role, serving as a hospital and witnessing key moments in Spain’s history. Over the decades, it welcomed an extraordinary roster of guests, including Pablo Picasso, Salvador Dalí and Ernest Hemingway, becoming a meeting place for intellectuals, artists and international society. Located in the heart of the Barrio de las Letras, and within walking distance of the city’s major museums, the hotel has always been deeply connected to Madrid’s cultural identity. Its iconic glass dome, crowning La Cúpula, remains one of its most distinctive architectural features.
Throughout its history, the property has evolved under different brands, including Westin, while preserving its legacy and relevance. In March 2025, the hotel was relaunched following a comprehensive €100 million renovation, marking a new chapter as part of The Luxury Collection. Today, it blends its rich heritage with contemporary elegance, reaffirming its place as one of Europe’s most iconic and timeless destinations.
Date Renewal
Last renovation finished in March 2025 and the hotel was rebranded and relaunched as The Luxury Collection brand.
Date added extensions
N/A
Main Strengths, Special Touch
• Iconic Heritage and Timeless Elegance.
With more than a century of history, The Palace, a Luxury Collection Hotel, Madrid stands as one of the city’s most iconic landmarks. Its historic façade, refined architecture and legendary glass dome create an atmosphere where heritage and contemporary luxury coexist, offering guests an authentic and sophisticated Madrid experience.
• Unbeatable Prime Location
Located in the heart of Madrid’s cultural and artistic district, the hotel sits within walking distance of the city’s most prestigious museums, luxury shopping streets, and historic landmarks. This privileged location allows guests to immerse themselves in Madrid’s art, gastronomy and vibrant urban lifestyle with ease and comfort.
• Newly Renovated and Elegant Suites
The hotel’s recently renovated suites combine classic elegance with modern comfort, featuring refined design, premium materials and carefully curated details. Spacious layouts, luxurious bedding and contemporary amenities ensure an exceptional stay for both leisure and business travelers.
• Exceptional Gastronomy Under the Iconic Dome
La Cúpula Restaurant & Bar offers a unique dining experience under the hotel’s spectacular glass dome. From refined Mediterranean cuisine to signature cocktails and the renowned Opera & Brunch, gastronomy becomes a central part of the guest experience, blending tradition, creativity and local flavors.
• Tailored Luxury Experiences
The hotel is designed to create memorable stays through curated experiences, including exclusive suite packages, family-friendly offers, weekend celebrations, cultural activities and personalized services. Every detail is carefully crafted to deliver comfort, exclusivity and authenticity.
• Legendary Service and Luxury Collection Standards
As part of The Luxury Collection, the hotel is committed to delivering exceptional service, personalized attention and meaningful local experiences, ensuring every guest feels welcomed, valued and inspired throughout their stay.
In essence, The Palace Hotel Madrid offers a perfect balance of heritage, location, luxury, gastronomy and personalized experiences, making it one of the most distinguished and memorable hotels in Madrid.
Location
Barrio de las Letras (Las Letras Neighborhood) is located in the heart of the city, with walking distance to the main landmarks and museums of Madrid.
Located in the UNESCO-recognized “Paseo de la Luz” (Landscape of Light)
Key sites/activities in the area
• Explore the Golden Triangle of Art. Guests can immerse themselves in world-class culture with the city’s most prestigious museums just steps away, including Museo del Prado, Museo Nacional Centro de Arte Reina Sofía and Museo Nacional Thyssen-Bornemisza. This renowned cultural district offers an exceptional journey through Spanish and European art, from Renaissance masterpieces to modern and contemporary works.
• Walk Through El Retiro Park and the Landscape of Light. A short walk from the hotel, Parque del Retiro provides a peaceful green escape ideal for walking, boating, jogging or simply enjoying Madrid’s outdoor lifestyle. The surrounding UNESCO-listed Landscape of Light district combines nature, science and culture in a unique urban environment.
• Discover Barrio de las Letras and Historic Madrid. The nearby Barrio de las Letras invites guests to stroll through charming streets filled with literary history, boutique shops, galleries, cafés and traditional taverns. This vibrant neighborhood reflects Madrid’s creative and intellectual heritage and is perfect for relaxed urban exploration.
• Luxury Shopping and Lifestyle Experiences. Visitors can enjoy high-end shopping along Calle Serrano (Madrid’s Golden Mile) or explore the exclusive boutiques and gourmet spaces of Galería Canalejas, offering a refined retail and lifestyle experience in the city center.
• Gastronomy and Madrid’s Culinary Scene. The area surrounding the hotel is known for its vibrant gastronomic culture, where guests can enjoy fine dining, tapas routes, traditional Spanish cuisine and contemporary culinary concepts, all within walking distance of the property.
• Cultural Landmarks and Iconic Walks. From the hotel, guests can easily reach landmarks such as Fuente de Neptuno, Puerta del Sol and Plaza Mayor, enjoying scenic walks through Madrid’s historic and cultural heart.
Overall, the area offers a perfect combination of art, culture, gastronomy, shopping and outdoor experiences, allowing guests to fully experience Madrid within a short walking distance from the hotel.
Fun Facts
The Palace, a Luxury Collection Hotel, Madrid was born from the vision of King Alfonso XIII, who wanted a grand luxury hotel in Madrid to welcome the growing international elite traveling across Europe in the early 20th century. During a meeting in Deauville, he convinced Belgian businessman George Marquet to build the hotel, leading to the creation of one of Madrid’s most iconic landmarks.
Construction began on March 11, 1911, on the former site of the Dukes of Medinaceli palace and was completed in just 18 months and 11 days. When it opened on October 12, 1912, with a grand celebration attended by 4,000 guests, it became the largest hotel in Europe, offering 800 rooms and pioneering modern comforts such as private bathrooms and telephones in every room—an innovation that even brought plumbing specialists from London and helped introduce the profession of plumbers in Spain.
The hotel quickly became a meeting point for artists, scientists, writers and intellectuals. Among its most notable guests were Pablo Picasso, who stayed in 1917 while working on sets for the Ballets Russes; Marie Curie, who visited in 1919; and Albert Einstein, who stayed in 1923 during his lectures in Madrid. The surrealist artist Salvador Dalí was also a frequent guest and once sketched on a suite wall, only for it to be accidentally cleaned away by housekeeping.
The hotel is deeply connected to literature and culture. Ernest Hemingway mentioned it in The Sun Also Rises, while writers such as Jorge Luis Borges and Gabriel García Márquez were regular guests. The famous glass dome hosted elegant afternoon dances in the 1920s, even featuring performances by Josephine Baker.
During the Spanish Civil War, the hotel was transformed into a military hospital, with its glass dome providing natural light for surgical operations. Decades later, during the 23-F Spanish coup attempt, it became the temporary headquarters for journalists and government coordination, with hotel kitchens preparing more than 1,500 sandwiches for the Congress.
Today, part of the UNESCO-listed Paisaje de la Luz, The Palace continues to host world leaders, artists and celebrities, remaining a living symbol of Madrid’s cultural, historical and social life.
Children’s Corner
Families and Children Are Welcome at The Palace, a Luxury Collection Hotel, Madrid
At The Palace, a Luxury Collection Hotel, Madrid, families and children are warmly welcomed to enjoy a comfortable, elegant and memorable stay in the heart of the city. The hotel is designed to accommodate guests of all ages, ensuring that both parents and children feel at home while experiencing the charm and culture of Madrid.
Children up to 12 years old are considered part of our family-friendly program, with dedicated services and thoughtful amenities to make their stay enjoyable and convenient. Our Family Package offers 50% off the second room and includes tickets to the nearby Real Jardín Botánico, creating the perfect opportunity for families to explore nature and culture together.
To ensure maximum comfort, the hotel provides special children’s menus, extra beds, and baby cots available upon request, allowing families to travel with ease and flexibility. The surrounding area also offers a wide range of family-friendly experiences, including parks, museums, cultural attractions and outdoor activities, all within walking distance of the hotel.
With personalized service, spacious accommodation options and curated family experiences, The Palace, a Luxury Collection Hotel, Madrid creates the perfect environment for families to relax, explore and create lasting memories together in one of Europe’s most vibrant capitals.
HOTEL FEATURES
Accommodation
• Number of suites: 50
The suites at The Palace, a Luxury Collection Hotel, Madrid combine timeless elegance with contemporary comfort, reflecting the hotel’s rich heritage and artistic legacy. Carefully redesigned with bespoke furnishings, handcrafted details and refined materials, each accommodation offers a sophisticated residential atmosphere with views over Madrid’s most iconic landmarks, including Neptuno Fountain, Cortes Square and the Congress of Deputies.
Neptuno Suite: Luxurious suite with separate living and sleeping areas and privileged views over the Neptuno Fountain. Combines noble heritage with modern comfort and artisanal design.
Cortes Suite: Sophisticated suite overlooking Cortes Square and the Congress of Deputies, featuring a separate bedroom and living room, rich fabrics, bespoke artworks and a refined residential ambiance.
Cervantes Suite: Inspired by Spanish writer Miguel de Cervantes, this suite features handcrafted tapestries, artistic décor and views over the Barrio de las Letras, creating a cultural and elegant atmosphere.
Palace Suite: Generously sized suite with a historic fireplace and custom design elements inspired by Madrid’s cultural and surrealist heritage, offering a refined and residential luxury experience.
Royal Suite: The most exclusive accommodation in the hotel (158 m²), overlooking Neptuno Fountain. Features a grand dining room, library with bar, chef’s kitchen and luxurious marble finishes, offering a truly palatial experience
Overall, the hotel offers a balanced collection of elegant rooms and signature suites, all designed to provide exceptional comfort, with iconic views and an authentic Madrid luxury experience.
Restaurants & Bars
• La Cúpula Restaurant & Bar is the gastronomic heart of the hotel and one of Madrid’s most iconic dining venues. Located beneath the spectacular stained-glass dome from 1912, the restaurant blends historic elegance with contemporary design, creating a vibrant social hub where guests and locals gather to enjoy refined cuisine throughout the day. Led by Executive Chef Nuno Matos, La Cúpula offers a sophisticated culinary proposal that combines traditional Spanish flavors with modern creativity, alongside a curated wine list and signature cocktails in a unique architectural setting.
The restaurant features several dining options designed for different occasions. Guests can enjoy à la carte lunch and dinner menus, a refined executive menu for business and weekday dining, and carefully curated seasonal proposals highlighting premium ingredients and local produce. The elegant circular bar and relaxed atmosphere make La Cúpula an ideal place for breakfast meetings, business lunches, celebrations or sophisticated evening dining.
A highlight of the culinary experience is the Sunday Opera & Brunch, one of the most distinctive gastronomic events in Madrid. This unique concept combines gourmet brunch stations, live cooking, fine wines and signature cocktails with live opera performances under the iconic glass dome. A soprano, tenor and grand piano create a refined and immersive atmosphere, transforming Sundays into a cultural and sensory experience for families, couples and visitors seeking something truly memorable. The brunch includes artisanal cheeses, Iberian charcuterie, seafood, live cooking stations and premium beverage options in both Deluxe and Premium formats.
• 27 Club, located next to La Cúpula, is the hotel’s iconic cocktail bar and evening social hub. Inspired by the artistic and literary heritage of the hotel, the bar celebrates creativity, culture and mixology in a sophisticated and intimate atmosphere. Known for its expertly crafted cocktails, eclectic clientele and connection to historic intellectual gatherings, 27 Club continues the legacy of the Palace as a meeting place for artists, writers and great minds, offering a stylish setting for evening drinks and social encounters.
Together, La Cúpula Restaurant & Bar and 27 Club create a complete gastronomic and social experience, combining fine dining, live entertainment and signature mixology in one of Madrid’s most emblematic luxury hotels.
Wellness
At The Palace, a Luxury Collection Hotel, Madrid, wellness and beauty are thoughtfully integrated into the guest experience, offering a serene environment where relaxation, fitness and self-care come together in the heart of the city.
The 24/7 Fitness Center is a bright and inviting space designed for guests who wish to maintain their wellness routine while traveling. Equipped with modern training machines and bathed in natural light, the fitness area provides an energizing atmosphere for both cardio and strength workouts. Guests can also enjoy access to a private solarium terrace, an ideal spot to unwind, stretch or relax after a workout while enjoying fresh air and views over Madrid’s rooftops.
For deeper relaxation, the hotel offers a dedicated massage treatment room, where guests can indulge in personalized therapies designed to relieve tension, restore balance and promote overall well-being. A curated selection of massage treatments and wellness rituals is available upon request, providing a peaceful escape after a day of sightseeing, business meetings or cultural exploration.
Complementing the wellness experience, the hotel also features an in-house beauty and hair salon, offering professional hairdressing, grooming and beauty services in a comfortable and elegant setting. Whether preparing for a special event, a business meeting or an evening out in Madrid, guests can enjoy tailored beauty treatments without leaving the hotel.
Together, the fitness center, massage treatment room and beauty salon create a complete wellness offering that allows guests to stay active, relax and look their best throughout their stay, ensuring comfort, balance and a refined luxury experience in one of Madrid’s most iconic destinations.
Corporate & Celebration Events
The Palace, a Luxury Collection Hotel, Madrid offers an exceptional setting for meetings, conferences, social gatherings and prestigious events in the heart of the city. Blending historic elegance with modern technology, the hotel provides a refined and versatile environment designed to host everything from executive meetings and corporate conferences to gala dinners, private celebrations and high-profile international events.
The hotel features 21 elegant meeting rooms and event spaces, offering a wide range of configurations and capacities to suit different needs with capacity for up to 500 persons. From intimate boardrooms for small executive meetings to grand historic salons for large-scale conferences, banquets or receptions, each space combines classic architectural details, natural light and state-of-the-art audiovisual technology.
The ballrooms and historic salons are ideal for corporate events, product launches, conferences and gala dinners, while smaller meeting rooms provide a comfortable and private setting for business meetings, workshops and strategy sessions. Many of the salons feature high ceilings, refined décor and flexible layouts, allowing fully customized event setups.
The Palace is also a distinguished venue for social events and celebrations, including weddings, anniversaries, private dinners and cultural gatherings. The hotel’s heritage atmosphere, iconic glass dome and elegant interiors create a unique and memorable backdrop for special occasions.
A dedicated Meetings & Events team supports every stage of the planning process, offering personalized service, tailored layouts, technical assistance and seamless coordination. The hotel also provides premium catering services, curated menus, coffee breaks, gala dinners and bespoke gastronomic experiences designed by the culinary team.
With its central location, historic prestige, flexible spaces and exceptional service, The Palace, a Luxury Collection Hotel, Madrid stands as one of the city’s most distinguished venues for meetings and events, delivering memorable experiences for both corporate and social gatherings.
Extra Notable Features
N/A
Hotel and restaurant Awards
2025
• Best Hotel Opening, 2025 Spain Travel Awards.
• Spain’s top ten in Condé Nast Traveler’s 2025 Readers’ Choice Awards.
• One MICHELIN Key on the global 2025 MICHELIN Key Hotels list.
• 2025 Culture Award from the Community of Madrid in the category of historical heritage.
• Sustainable Leadership award at the Traveling for Happiness Awards 2025.
• Special Award: Hospitality Grand Legend, Forbes Travel Awards 2026.
The Palace, a Luxury Collection Hotel, Madrid has been recognized for its strong commitment to sustainability through the Sustainable Leadership Award at the Traveling For Happiness Awards 2025, the implementation of BREEAM environmental standards, and its ongoing Green Key certification process. These achievements reflect the hotel’s dedication to responsible luxury, energy efficiency and environmentally conscious operations.
Number of employees
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