The Carlyle, A Rosewood Hotel
United States of America
The Carlyle, A Rosewood Hotel
35 E 76th Street New York, NY 10021
rosewoodhotels.com/en/the-carlyle-new-york
HOTEL INFORMATION
Group
The Carlyle, A Rosewood Hotel | Rosewood Hotels & Resorts
Shareholders
Privately owned
Date of Creation
November 1st, 1930
Hotel General Manager
Marlene Poynder; Managing Director at The Carlyle, A Rosewood Hotel. With more than 30 years of experience in hospitality and tourism, Marlene Poynder is the first woman to lead the legendary Upper East Side hotel.
“The Carlyle has been an iconic New York institution for over 90 years, and I am honoured to be the next managing director of this renowned hotel,” said Poynder. “I am particularly looking forward to collaborating with the talented team and leading The Carlyle into the future, while also maintaining our commitment to the hotel’s traditions and loyal guests,” added Poynder.
A native of Australia, most recently Poynder held the position of general manager at the Conrad New York Downtown. In 2015, she moved to the U.S. to become general manager of the Waldorf Astoria in Chicago. Before joining Hilton, Poynder held a variety of executive roles with Hyatt Hotels in Asia and Australia, overseeing hotel openings of luxury properties. With Hilton, she managed openings and presided over renovations and attributes her success to the teams she has built and developed to achieve common goals.
Poynder is involved in New York City’s official tourism organization, NYC & Company, and serves on their Executive Committee and is co-chair of the Hotel Committee.
With more than 30 years of experience in hospitality and tourism, Poynder is the first woman to lead the legendary Upper East Side hotel. The Carlyle recently completed a three-year thoughtful transformation, from new guest rooms and suites to the debut of the hotel’s signature restaurant, Dowling’s at The Carlyle. Poynder will oversee all aspects of the property, including the famed Bemelmans Bar and the celebrated Café Carlyle.
“The Carlyle has been an iconic New York institution for over 90 years, and I am honoured to be the next managing director of this renowned hotel,” said Poynder. “I am particularly looking forward to collaborating with the talented team and leading The Carlyle into the future, while also maintaining our commitment to the hotel’s traditions and loyal guests,” added Poynder.
A native of Australia, most recently Poynder held the position of general manager at the Conrad New York Downtown. In 2015, she moved to the U.S. to become general manager of the Waldorf Astoria in Chicago. Before joining Hilton, Poynder held a variety of executive roles with Hyatt Hotels in Asia and Australia, overseeing hotel openings of luxury properties. With Hilton, she managed openings and presided over renovations and attributes her success to the teams she has built and developed to achieve common goals.
Poynder is involved in New York City’s official tourism organization, NYC & Company, and serves on their Executive Committee and is co-chair of the Hotel Committee.
Hotel Positioning
5-star luxury; Rosewood Hotels & Resorts
Development Strategy
Expand exposure in European market
The Carlyle, A Rosewood Hotel
History & Story
Situated at the corner of Madison Avenue and 76th Street, The Carlyle, A Rosewood Hotel has been a classic landmark of Manhattan’s elegant Upper East Side since 1930. Located just one block from Central Park, The Carlyle is a 35-story, 192-room hotel offering guests a combination of discretion and grace. The Carlyle is surrounded by galleries and designer boutiques on New York’s posh Madison Avenue and located blocks from the Metropolitan Museum of Art, the Guggenheim and the Frick. The strong Art Deco influence, introduced by the hotel’s first decorator Dorothy Draper, has been meticulously maintained, from the famed black and white marbled lobby to Art Deco motifs of the hotel’s specialty suites. Many of the accommodations have been updated further with a more contemporary flair from designers such as Alexandra Champalimaud, Thierry Despont and Tony Chi. Every American president since Truman has visited and its rich history includes visiting Royals and heads-of-state including HRH, The Prince of Wales; the late Diana, Princess of Wales; TRH The Duke and Duchess of Cambridge to the Kings and Queens of Denmark, Greece, Spain and Sweden.
Date Renovation
In 2021, the rooms, suites and restaurant were renovated by Tony Chi Studios. Our new restaurant is titled Dowling’s at The Carlyle.
Main Strengths, Special Touch
The Carlyle is known for its individualistic approach to hospitality. Each member of The Carlyle Family takes great care in the personalization of each guest’s visit, intentionally taking note of their preferences and what makes them resonate with New York City.
Location
Upper East Side of Manhattan // New York City
Keys sites / activities in the area
Located in Manhattan’s Upper East Side on Madison Avenue, The Carlyle is emblematic of the New York experience. The location offers a wealth of museums, galleries, upscale shops and Central Park within a pleasant walking distance.
Fun Facts
• Diane Ginsberg Jaffe, the daughter of the hotel’s founder, named The Carlyle after British essayist, Thomas Carlyle.
• U.S. Presidents Harry S. Truman, John F. Kennedy, Lyndon B. Johnson, Richard Nixon, Jimmy Carter and Ronald Reagan have called The Carlyle their “unofficial” New York home.
• Their Royal Highnesses, The Duke and Duchess of Cambridge stayed at The Carlyle on their first visit to New York City in December 2014.
Children’s Corner
A selection of children’s amenities are available to families including children’s robes and slippers, baby toiletries and more. The Carlyle Guest Experience Team is prepared to personalize each child’s visit to The Carlyle.
HOTEL FEATURES
Accommodation
• Number of suites:
92 suites
• Number of Luxury rooms:
192
• Number of rooms, (keys) in all:
100
Restaurants and Bars:
• Dowling’s at The Carlyle: Celebrate a new era of dining at Dowling’s at The Carlyle. Culinary Director, Sylvain Delpique has created a menu that features his interpretations of timeless New York favorites and throwback dishes from another era.
• Bemelmans Bar: With masterpiece murals by Ludwig Bemelmans, the creator of the classic Madeline children’s books, Bemelmans Bar draws socialites, politicians, movie stars and moguls with its extensive drink menu and live entertainment.
• Café Carlyle: The golden age of New York cabaret comes alive each night at Café Carlyle. With an authentic Manhattan backdrop and a soundtrack that is classic cabaret, Café Carlyle is known for headlining incredible talents from legendary Jazz artists to show singers to world-class world-class actors giving intimate performances.
• The Gallery: Inspired by the sultan’s dining room at the Topkapi Palace in Turkey, The Gallery is an exquisite, private retreat for refined dining. The Gallery features a modern twist on classics, such as Hudson Valley Foie Gras Torchon and assorted house-made pâtés, along with a complete afternoon tea with exotic teas, finger sandwiches, scones with authentic Devonshire cream, and fresh pastries.
Wellness
• Valmont Spa at The Carlyle: Situated in the sophisticated, historic Upper East Side landmark, The Valmont Spa at The Carlyle is the ultimate hideaway for a luxurious and relaxing experience to renew your sense of self. Discover the master of anti-aging treatments since 1985, Valmont, which perpetuates the unique expertise of Swiss cellular cosmetics with incomparably efficient care treatments giving immediate, long-lasting results.
• Yves Durif Salon: Nestled on the 3rd floor of The Carlyle, guests will find a highly personalized experience in a modernized art deco setting at the Yves Durif Salon at The Carlyle. Featuring celebrity hairstylist Yves Durif and his team of world-class stylists, this glamorous and inviting full-service salon offers clients a wide menu of luxury services, seven days a week: cut, color, makeup, manicure/pedicure, bridal and event styling.
• Wellness: Combining stellar technology with ultimate convenience, The Carlyle’s NYC fitness center is committed to improving each guest’s health and well-being.
Corporate & Celebration Events
• Trianon Suite: The Trianon Suite is a lively and elegantly appointed space fusing modern refinement with classic architecture. It is a favorite for dinner and dancing and can be divided into two banqueting suites for smaller groups and events including a boardroom set up and private dining. 120 people maximum.
• Versailles Suite: The intimate Versailles Suite exudes a radiant ambience in a beautifully appointed banquet space. Reflecting an Upper East Side residential home with Deco stylings, the suite provides an abundance of natural light and is the perfect setting for board meetings and other daytime events. 70 people maximum.
• Dowling’s at The Carlyle Semi-Private Room: elegant semi-private dining room is ideal for bridal luncheons, candle-lit dinners, small social events, and business occasions. 20 people maximum
Hotel and Restaurant Awards
2019-2020
• Travel + Leisure Top 15 Hotels in NYC (2019)
• Conde Nast Traveler the Best Hotels and Resorts in the World: The 2019 Gold List
• U.S. News Best USA Hotels (2019 & 2020)
• U.S. News Best Hotel in Central Park (2019)
• Harper’s Bazaar The 30 Best Hotels in NYC (2019)
• Harper’s Bazaar The 30 Best Hotels in NYC (2019)
• U.S. News Best Hotels (2020)
• Conde Nast Traveler’s Readers’ Choice Award for #1 Hotel in NYC (2020)
Number of employees
500